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I will take this opportunity to say that the subject was made easy to understand by the very able tutor .I found it a very full day covering a great deal of information.It was made understandable and memorable with true life illustrations.I would therefore like to pass on thanks and appreciation to Mr Jeff Doidge.
Doreen - course attendee

 

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Manual Handling

Equality & Diversity Course

To enable staff who engage with a range of communities to improve their interaction and reduce the danger of inadvertently causing offence by lack of awareness

Learning outcomes:

  • To enhance knowledge of issues of diversity, why it is important to recognise differences of culture, backgrounds and expectations of different service users.
  • Discuss relevant legislation with regards to diversity
  • Discuss ways of improving service to different communities
  • Discuss how the organisation can adapt to difference
  • Discuss how diversity enriches an organisation
  • Discuss how an awareness of difference can improve staff relationships and communication in the workplace.

Guided learning Hours - 3 Hours

Certificate of Attendance